To start placing orders, you must first complete the wholesale application form and receive approval from our team. Once approved, you will gain access to our exclusive wholesale portal. Please ensure that all products meet your inventory needs and review our terms and conditions, including minimum order quantities, payment terms, and return policies. Our support team is available to assist you with any queries or special requests.

Upon successfully placing your order, you will receive an order confirmation email with the details of your purchase. This confirmation serves as a record of your order and includes important information such as order number, items purchased, and the estimated delivery date. If you do not receive a confirmation email, please contact our support team for assistance.

You can check the status of your order by logging into your account on our wholesale portal. Navigate to the 'Orders' section to view real-time updates on your order status, including processing, dispatch, and delivery details. Additionally, you will receive email notifications at key stages of your order's progress.

Yes, you can cancel your order within a specific timeframe after placing it. To cancel an order, please log into your account and navigate to the 'Orders' section. If the order is still in the processing stage, you will see an option to cancel it. If the order has already been dispatched, cancellation is not possible, but you may return the items following our return policy guidelines. For any assistance with cancellations, please contact our support team.